Contact Us

Don’t let your questions keep you up at night - our customer service team is ready to assist you with anything you might need. For the fastest response outside of business hours, take a look at our most frequently asked questions below.

Frequently Asked Questions

Email

support@onmolecule.com

Chat

Please use the blue and white speech/chat bubble icon on the bottom right hand side of the page to initiate a chat.

For fastest response time, please contact our chat support or submit a message down below by leaving your email address.

Support Hours

  • Monday - Friday: 9:30AM to 5:30PM ET
  • Weekends: reducing support hours due to Covid-19 & staffing issues. All emails and voicemails will be answered in the order they are received Thank you for your understanding!

Press

press@onmolecule.com

 

    Phone

    +1 888-999-0499

    Reach out to our Customer Success team and we’ll get back to you as soon as possible. Please leave your phone number for a call, otherwise we’ll email you promptly.