How can I clean my MOLECULE mattress?
What if I need to modify my order?
In the event you’d like to add items to an existing order, please place an additional order. This is because we do not save credit card information and cannot make changes once the order has been placed. We also cannot remove items from your existing order after it is placed. We will work with you to return any unwanted items once they arrive.
What is your return policy?
Mattresses purchased on and after November 1, 2021 may request a return of your mattress after sleeping on it between 30 and 100 nights from date of delivery. We do require you to have it for 30 nights before we can initiate a return. This allows your body ample time to adjust to the feel of a new mattress. Your return time frame begins based on delivery date. Only one return of a mattress per customer, household, order and/or delivery address. Please do not send mattresses back to MOLECULE. Instead, we will ask you to donate your mattress to a verified 501(c)3 charity, and to take a photo of the donation receipt for us to process your refund. You will be refunded for the cost of the mattress (less any discounts) once the mattress is removed from your home by an authorized party from Comfort DTC and we receive a photo of the donation receipt. Please email us at support@onmolecule.com to initiate a return. Please note that for financed purchases, any interest paid is not refunded. Please allow three business days from receiving by an authorized party to process returns. No returns will be accepted without prior authorization. Items returned without prior written authorization will not be sent back to the customer. Please note any item(s) purchased as a final sale, markdown, clearance or closeout are excluded from any returns, refunds, and exchanges. Sales are final for clearance item(s).
*Mattresses purchased before November 1, 2021 follow a 100 night trial policy from date of delivery*
MATTRESS TOPPERS
You may request a return of your mattress topper within 30 nights of your delivery date. Only one return of a mattress topper per customer, household, order and/or delivery address. You will be refunded for the cost of the mattress topper (less any discounts) once the mattress topper is removed from your home by an authorized party from Comfort DTC. Please email us at support@onmolecule.com to initiate a return. Please do not send mattress toppers back to Molecule. Instead, we will ask you to donate your mattress topper to a verified 501(c)3 charity, and to take a photo of the donation receipt for us to process your refund. Please note that for financed purchases, any interest paid is not refunded. Please allow three business days from receiving by an authorized party to process returns. No returns will be accepted without prior authorization. Items returned without prior written authorization will not be sent back to the customer. Please note any item(s) purchased as a final sale, markdown, clearance or closeout are excluded from any returns, refunds, and exchanges. Sales are final for clearance item(s).
You may request a return of your Sateen Sheets, Percale Sheets, Duvet Cover, Shams, Duvet Insert, Pillowcases, Pillows (“Sleep Accessories”) within 30 nights of delivery date. Only one order of Sleep Accessories is eligible for return per customer, household, order and/or delivery address. You will be refunded for the cost of the Sleep Accessories (less any discounts) once the full order of Sleep Accessories is received and inventoried at our returns warehouse. Please email us at support@onmolecule.com to initiate a return. Please note that for financed purchases, any interest paid is not refunded. Please allow three business days from receiving by our warehouse to process returns. No returns will be accepted without prior authorization. Items returned without prior written authorization will not be sent back to the customer. All returns must be delivered to an authorized shipper prior to the expiration of the 30-night trial period. Please note any item(s) purchased as a final sale, markdown, clearance or closeout are excluded from any returns, refunds, and exchanges. Sales are final for clearance item(s). Limited one year warranty from delivery date that only covers defects in materials and workmanship when pictures are provided. Problems and issues that result from normal wear and tear or improper use are not covered.
ADJUSTABLE BED FRAMES
Adjustable Bed Frame is FINAL SALE - It’s non-returnable, non-exchangeable and non-refundable.
Purchases from third party retailers are subject to that retailer's return policy. We are unable to process return requests for purchases made directly from retailers other than Comfort DTC/onmolecule.com. Please contact your retailer for more information on their return policy.
How can I contact MOLECULE?
E-MAIL - support@onmolecule.com
Email our team and we'll get back to you within one business day or less.
LIVE CHAT - Please use the blue and white speech/chat bubble icon on the bottom right hand side of the page to initiate a chat.
OFFICE HOURS - Monday - Friday: 9:30AM to 5:30PM ET
For fastest response time, please contact our live chat support or submit an email by leaving your email address and an order number if available.
All messages are answered in the order that we receive them. We’d kindly request that you please refrain from sending multiple messages, as this can create confusion and may result in a delayed response.
PHONE
+1-888-999-0499
Where can I try the mattress?
At this time we do not have our mattress in showrooms or retail stores, but they do come with a 100 night sleep trial. This means that you can try your mattress out for 100 nights and if you are unhappy for any reason, please contact us and we will assist with our return process.
Do you offer financing?
We have financing through Klarna for purchases on mattresses and toppers. Approved buyers can even make monthly payments interest-free! You can read more about Klarna in the link here.
*Monthly financing through Klarna issued by WebBank, member FDIC.
Does MOLECULE deliver outside the United States?
At this time we only delivery to all 50 states. There are extra costs for delivering to Alaska and Hawaii.
Why am I charged before my order has shipped?
Our payment provider only allows us to capture funds within seven days from when the order is placed. If we are unable to do so, we have to cancel your order, re-enter it, and contact you for your payment information again. We do this to prevent any further inconvenience.
Do I have to be home to accept delivery?
Can I specify a delivery date?
We use shipping partners such as FedEx and UPS, since they are third parties, we're unable to 100% guarantee that your order will be delivered on a specific date— rarely a weather or operational delay could impact your delivery by a day or so. We recommend keeping a close eye on your order's tracking numbers. That said, you can rest assured we'll do everything to target your delivery date.
As soon as your order ships out, we always send over a shipping confirmation email with tracking number(s) you can use to follow your package.
Do I have to keep the box in order to return my mattress?
What should I do with my old mattress?
If possible, we recommend recycling or donating rather than landfilling. Here are some resources. If it’s in good condition, find a local charity. Or, if you prefer, organizations like Salvation Army, Goodwill, and Habitat for Humanity’s RE-STORE (Chicago only) may accept it.
Here are 100 places that will accept your mattress for recycling.
How can I cancel my order?
You must reach out to customer success team within 30 minutes of placing your order to process a cancellation. We cannot guarantee a cancellation and they can only be made within business hours. Monday - Friday, 9:30am - 5:30pm ET. We cannot cancel orders on Saturday or Sunday.
If we are unable to cancel your order in time, please email us to begin a return once you receive your order.
How do I ship my mattress if I don’t want to keep it?
What is the warranty of the Mattress?
Molecule mattresses are covered by a 15 Year Limited Warranty. Mattress Warranties can be found here.
What is the warranty on the MOLECULE Topper?
The Mattress Topper comes with a 5 year limited warranty. The warranty can be found here.
Is the MOLECULE Mattress made only for athletes?
The Mattress is made for everyone! If you live an active lifestyle and want to recover from your day - MOLECULE is right for you. Each component of the MOLECULE mattress has been engineered to work synergistically to maximize support, comfort and heat dissipation for the best recovery-focused sleep.
What sets the MOLECULE mattress apart from other mattresses?
Molecule is the first sleep system designed specifically for those who strive for peak performance in their active lifestyles. Our Air-Engineered™ mattresses feature Molecular-Flo™ technology, which regulates and dissipates heat, and helps you to achieve maximum slow wave sleep essential for recovery. Our products have been developed in collaboration with renowned sleep doctors and specialists and are based on decades of research and proprietary manufacturing processes and materials. Elite athletes including Russell Wilson and Alex Morgan all depend on MOLECULE products to optimize their sleep and maximize their performance.
Is there weight restrictions on the mattresses?
We do not have any imposed weight recommendations or limits on our mattresses.
What is the Mattress Recycling Fee?
How long will it take to receive my mattress?
Order fulfillment can take 7-10 full business days for fulfillment. Our deliveries are reaching you as quickly (and safely) as possible.
Please expect a separate confirmation email as soon as your order ships. Tracking information linked in the email will automatically update with the most accurate estimated delivery date as it travels to your home. Transit time varies from 1-5 days dependent on region.
Packages may require more time to be delivered due to limited transportation availability and shipping capacity as a result of the ongoing COVID-19 impacts. Some cities may be impacted more than others.
Can I expedite my order?
At the moment we do not offer any expedited shipping such as 2nd Business Day or Next Business Day options.
I live outside the continental U.S., does MOLECULE deliver to me?
Does MOLECULE provide White-Glove delivery?
At this time we do not offer this service.
*We do offer free Mattress Haul Away option for California Residents pursuant to California Law, effective January 1, 2021 when purchasing a new mattress.
How do I unpack and set up my MOLECULE mattress?
What’s the difference between your mattress models?
We now feature two different levels of firmness and comfort.
The M1 and M2. Please see our comparison chart to see which best fits your needs.
How would you rate the firmness of the MOLECULE Mattress?
We like to refer to it as a medium firm - soft at the top, firmer in the middle.
What are the dimensions of the mattresses?
What are MOLECULE Mattresses made of?
All layers are 100% Polyurethane Foam. The Cover is 99% Polyester, 1% Elastane.
The foam is made in the USA. It is CertiPUR-US® certified, which means the foam is made without ozone depleters, formaldehyde, mercury, lead and heavy metals.
The foam is also low VOC (Volatile Organic Compound) emissions for indoor air quality (less than 0.5 parts million)
Are MOLECULE Mattresses flame retardant?
Yes. They are completely encased in a fire retardant “sock” comprised of a proprietary blend of fibers, each chosen for its balance of comfort and flammability performance. Our fire barrier already is a fire-retardant fabric so it does not need or have additional chemical treatments. The barrier works by interrupting the combustion process in the event of a fire and meets all standard safety requirements - no chemicals used or required.
What type of foundation should I use?
Which frames can I use?
Can I use an adjustable base?
How long will it take for my mattress to fully expand?
Does my mattress need to be aired out before use?
No. In fact, our proprietary manufacturing process scrubs air through carbon filters to eliminate off-gassing. It’s also eco-friendly and virtually emissions-free. Our non-toxic, water-based glue may sometimes emit a slight scent which will dissipate within 24 hours.
Should I use a mattress cover/pad?
It’s optional, but we recommend it if you are concerned about stains/damage which can void your warranty. Please note that standard mattress covers or pads may affect airflow.
Should I flip or rotate my MOLECULE mattress?
As needed, feel free to rotate the mattress to promote even wear. Do not flip it/turn upside down.
What is the MOLECULE Mattress Warranty?
We are proud to offer a mattress of superior quality and stand by its durability. Molecule mattresses are covered by a 15 Year Limited Warranty. Mattress Warranties can be found here.
What do you do with the returns?
Discount Codes Policy
Promo codes cannot be retroactively applied and is not applicable to past orders. Offers cannot be combined; only one promo code per order.
Promo codes must be applied manually at time of checkout.
Is a foundation or bed frame needed?
No, there is no need for a metal bed frame or a foundation. The Adjustable Base replaces both these items. The mattress will be directly on top of the base which offers the same support as a foundation. It also has its own legs which support the adjustable base off the floor.
Will the Adjustable Base work with any mattress?
The adjustable base is compatible with most innerspring, hybrid, foam, and air mattresses.
Check with your mattress manufacturer for compatibility with an adjustable base.
Please check measurements with your furniture manufacturer.
What sizes are available for the Adjustable Base?
Queen
79”L X 58.5”W (Height adjustable of Recessed Steel Legs to 8”, 11.5” and 15”)
Split King (Each Base)
79”L X 37”W (Height adjustable of Recessed Steel Legs to 8”, 11.5” and 15”)
What is the weight of the boxes when shipped?
Queen: 147 lbs - 61”x42”x9”
Split King: 101 lbs - 42”x39”x9” - 2 cartons total (dimensions and weight are for each carton)
Are there any weight limitations or restrictions?
Queen: 600 lb
Split King: 800 lbs (1 Twin XL: 400lbs)
The structure of the bed will support the recommended weight when distributed evenly across the bed. Power base products are not designed to support or lift this amount of weight in the head or foot sections alone.
How is the Adjustable Base bed frame shipped?
The adjustable base arrives to you in a box and delivered to your door via FedEx or another LTL Freight shipping company. Please note the Split King size arrives in two cartons.
What is the Zero Gravity position?
The zero-gravity position duplicates the position astronauts take during liftoff. The position is meant to ease the stress on their bodies as they escape Earth’s gravity. The position raises the feet to the same level as the heart. People who have back pain or who would like to increase their circulation often find this position extremely relaxing. It creates a sensation of weightlessness.
Upper Body Inclines up to 65 degrees
Lower Body Inclines up to 40 degrees
What are the benefits of an Adjustable Base?
The adjustable base can lift up your head, your feet, or both at the same time, and each position comes with its own set of benefits.
Improve blood circulation
Relieve asthma, sleep apnea and snoring
Alleviate insomnia
Can I set up the Adjustable Base myself?
The adjustable bed frames come with detailed instructions in the box and can be assembled in less than thirty minutes. That said, they are solid, heavy products, so we’d strongly recommend grabbing a friend to help you with the heavy lifting.
If there is a problem with my Adjustable Base, who will take care of it?
Please refer to the owner’s manual click HERE
Quick start guide click HERE
Customer service for the adjustable base: 1-855-581-3095 www.glideaway.com
What is the return policy for the Adjustable Base?
What is the warranty for the Adjustable Base?
10 Year Limited Warranty
Years 1 through 2: Full Coverage
Year 3: Parts Only
Years 4 through 10: Limited Warranty
Where are your mattress toppers made?
Our mattress toppers are proudly designed and assembled in the USA.
What materials are your mattress toppers made of?
Do I have to use the Molecule topper with the Molecule mattress?
While the topper goes perfectly with our mattress, the Molecule mattress topper was created to promote a favorable environment for deep sleep on any mattress, as they are made to breathe and release heat. Using another kind of mattress will not prohibit this, and it may even help keep your current mattress cooler!
What certifications does your mattress topper have?
The Molecule Topper is CertiPur-US© certified, made without ozone depleters, without PBDE flame retardants, without mercury, lead, or other heavy metals; without formaldehyde, and without phthalates regulated by the Consumer Product Safety Commission. Our topper also has low VOC (volatile organic compound) emissions for indoor air quality (< 0.5 parts per million).
What are the dimensions of your mattress topper?
How do I wash my mattress topper cover?
Wipe with a soft cloth or sponge using a mild soap that is diluted with lukewarm water. Do not bleach, machine wash in cold water on delicate cycle. Lay flat to dry, do not machine dry the cover. Hang or line dry only. Do not use harsh cleaners or solvents. If a disinfectant is needed; quaternary or phenolic type is appropriate if used according to manufacturer's instructions and rinsed after application. Using any other method or disinfectants could cause staining or damage the product and void the warranty.
What is the cover made of?
Cover is 100% Polyester.
What warranty does the topper have?
Your topper is backed by a 5 year limited warranty.
We guarantee that you’ll love your MOLECULE topper. If you aren’t absolutely satisfied, please let us know within 30 days of arrival, and we’ll help you donate it for a full refund.
You may request a return of your mattress topper within 30 nights of your delivery date. Only one return of a mattress topper per customer, household, order and/or delivery address. You will be refunded for the cost of the mattress topper (less any discounts) once the mattress topper is removed from your home by an authorized party. Please email us at support@onmolecule.com to initiate a return. Please do not send mattress toppers back to Molecule. Instead, we will ask you to donate your mattress topper to a verified 501(c)3 charity, and to take a photo of the donation receipt for us to process your refund. Please note that for financed purchases, any interest paid is not refunded. Please allow three business days from receiving by an authorized party to process returns. No returns will be accepted without prior authorization. Items returned without prior written authorization will not be sent back to the customer.
Please note any item(s) purchased as a final sale, markdown, clearance sale or closeout are excluded from any returns, refunds, and exchanges. Sales are final for final sale, markdown, clearance sale or closeout item(s).
How do you set up the topper?
For the Slip Cover: (covers top side of foam): Lay foam on mattress, put cover over foam, tuck edges around topper & mattress
For the Full Cover:
https://www.onmolecule.com/pages/cover-steps
Please note:
Your mattress topper will expand immediately and start to regain its natural shape. It may take up to 24 hours for your mattress topper to fully expand.
When you put sheets on your bed, place the fitted sheet OVER both your topper and mattress.
What is HexFlo?
We guarantee that you’ll love your MOLECULE topper. If you aren’t absolutely satisfied, please let us know within 30 days of arrival, and we’ll help you donate it for a full refund.You may request a return of your mattress topper within 30 nights of your delivery date. Only one return of a mattress topper per customer, household, order and/or delivery address. You will be refunded for the cost of the mattress topper (less any discounts) once the mattress topper is removed from your home by an authorized party. Please email us at support@onmolecule.com to initiate a return. Please do not send mattress toppers back to Molecule. Instead, we will ask you to donate your mattress topper to a verified 501(c)3 charity, and to take a photo of the donation receipt for us to process your refund. Please note that for financed purchases, any interest paid is not refunded. Please allow three business days from receiving by an authorized party to process returns. No returns will be accepted without prior authorization. Items returned without prior written authorization will not be sent back to the customer.
What material are your sheets made of?
Our sheets are made with a unique blend of 48% TENCEL and 52% cotton, woven together to create a sheet that is unparalleled in softness and breathability.
Not treated are unsanitary and rough. We use the lightest amount of finish on our sheets to provide you the perfect, clean bed sheet. In truth, all sheets or textile processing has chemicals on them. All chemicals & dyes used for our sheets meet the OEKO-TEX standards for being safe and earth friendly. These chemicals are used to sanitize our sheets and make them soft to the touch, as this is an industry standard.
What is TENCEL™?
TENCEL™ is a fabric made from the pulp of Eucalyptus trees. It is very breathable and does not trap heat. One of its main properties is its ability to wick away moisture to keep you dry at night.
What is Sateen?
Sateen fabric is made using a satin weave, but using spun yarn instead of filament. This creates a softer feel to the cover to maximize comfort.
What is Percale?
Percale is a tightly woven fabric that is very breathable. It feels crisp and smooth and does not feel as silky as Sateen.
What Certifications do MOLECULE Sheets have?
Our sheets are OEKO-TEX 100 certified, so you can rest easy. For more information about OEKO-TEX standards, click here.
Are MOLECULE Sheets organic?
Bed sheets must be treated with chemicals to be cleaned and dyed upon manufacturing. The cotton may be grown organically, but by the time the sheets reach you they must be treated in one way or another. However, our sheets are sustainable and the factory processes are all Oeko-Tex Certified.
Do Molecule sheets shrink?
You can expect very little shrinking - approximately 1-2% - this is because we want the sheets to still fit perfectly after the first wash. From there, your sheets should fit perfectly after every wash.
How do I care for my sheets?
To prolong the life of your sheet system, Molecule recommends washing separately from other laundry. Gentle cycle in cold water, and tumble dry on low-heat setting. Do not over-dry. Remove from dryer, smooth, and fold. TENCEL™ helps keep sheets wrinkle-free.
Be sure to always wash TENCEL® blend fabrics in cold water. Do not use bleach. Do not use fabric softener sheets when drying. TENCEL® blend fabrics tend to wrinkle less than cotton. If desired use an iron at a medium heat setting. Do not dry-clean.
We recommend washing your sheets every 7 - 10 days (more often if you are very active). If you want that "fresh feeling" to last, invest in some extra pillowcases so you can enjoy a clean pillowcase every few days.
Will your sheets only work on a MOLECULE mattress?
While the sheets go perfectly with our mattress, the Molecule sheets were made to create a favorable environment for deep sleep on any mattress.
What finishes are used on your sheets?
Bed sheets need a standard finish in order to bring you that perfect, soft feel. Ouer sheet are made with in mind with those who have sensitive skin or allergies.
Where are your sheets made?
Our sheets are made in Bahrain using the finest cotton and TENCEL™.
Tencel™ is a main component to our sheets. It is a fiber made from the pulp of Eucalyptus trees. It is very breathable and does not trap heat. One of its main properties is its ability to wick away moisture to keep you dry at night.
How deep are the fitted sheets?
The standard deep pockets are 15" deep. Perfect for mattresses less than 14" thick. Extra deep sheets are for mattresses between 14"-17" thick. Extra Deep sheets are currently only available in sateen, white and ivory, and in sizes Queen, King, and Cal King.
What are the dimensions of your sheets?
Should I wash my sheets when they arrive?
Our sheets are clean before shipping them, but as with any new textile, we recommend washing your sheets before use. To prolong the life of your sheet system, Molecule recommends washing separately from other laundry.
Can I iron my sheets?
The sheets are wrinkle-resistant and typically do not require ironing. However, you may iron the sheets if you wish. There will be no adverse effects to the sheets.
Can I just buy the just the sheets individually?
At this time we cannot sell sheets individually. They are only sold in sets.
What is the 30 night sleep trial?
You may request a return of your Sateen Sheets, Percale Sheets, Duvet Cover, Shams, Comforter, Pillowcases (“Sleep Accessories”) within 30 nights of delivery date. Only one order of Sleep Accessories is eligible for return per customer, household, order and/or delivery address. You will be refunded for the cost of the Sleep Accessories (less any discounts) once the full order of Sleep Accessories is received and inventoried at our returns warehouse. Please email us at support@onmolecule.com to initiate a return. Please note that for financed purchases, any interest paid is not refunded. Please allow three business days from receiving by our warehouse to process returns. No returns will be accepted without prior authorization. Items returned without prior written authorization will not be sent back to the customer.
How Deep is the Standard/Deep size?
Our standard deep size is 15” deep and recommended for mattresses under 16” in depth.
How Deep is the Extra Deep size?
Our extra deep pockets are 18” deep and recommended for mattresses up to 19” in depth. Extra deep sheets are currently only available in sateen, white and ivory, and in sizes Queen, King, and Cal King.
Where are the pillows made?
Our pillows are proudly designed and assembled in the USA, and our foam is made in the USA.
What’s the pillow made of?
What are the dimensions of the pillow?
Standard size - 20"H X 28"W
King size - 20"H X 36"W
How does the pillow work?
Whether you sleep hot or cold, on your back, side, or stomach, the Molecule Pillows were designed to satisfy any sleeper. Both of our pillows were designed to be highly customizable, so the perfect pillow is right at your fingertips. Featuring our unique Air-Engineered technology, MOLECULE pillows were crafted for proper head support, spine alignment, and recovery focused sleep.
How do I fluff my pillow?
To restore loft to foam, place in the dryer on lowest heat (or no heat) for 10 minutes.
How do I wash and take care of my pillow?
To wash the cover, unzip and remove the cover, and machine wash in cold water, delicate cycle. Lay flat to dry, do not machine dry the cover. You may also spot clean the cover using a soft sponge or cloth, and some diluted gentle soap and warm water.
What certifications does the pillow have?
The Molecule Pillow is CertiPur-US© certified, made without ozone depleters, without PBDE flame retardants, without mercury, lead, or other heavy metals; without formaldehyde, and without phthalates regulated by the Consumer Product Safety Commission.
What’s your return policy for pillows?
You may request a return of your Pillows (“Sleep Accessories”) within 30 nights of delivery date. Only one order of Sleep Accessories is eligible for return per customer, household, order and/or delivery address. You will be refunded for the cost of the Sleep Accessories (less any discounts). Please email us at support@onmolecule.com to initiate a return. Please note that for financed purchases, any interest paid is not refunded. Please allow three business days from receiving by our warehouse to process returns. No returns will be accepted without prior authorization. Items returned without prior written authorization will not be sent back to the customer.
The pillow is made of 100% CertiPur-US© certified foam. The cover is a hybrid of polyester and polyethelene.
What do you mean by customizable?
We know your comfort requirements can change. Sometimes you want a softer, more plush pillow, and sometimes you prefer your head to be a little more elevated.
Simply add or remove foam to achieve the perfect firmness and loft you desire. The adjustable pillow features a wide range of height adjustability from 2 to 7.9 inches.
How do I wash and take care of pillow?
What certifications does your comforter have?
Our comforters are OEKO-TEX 100 certified, so you can rest easy. For more information about OEKO-TEX standards, click here.
What is the comforter made of?
The shell is 52% Luxe Long Staple Cotton and 48% TENCEL™ Lyocell
The Fill is proprietary blend of 70% poly-puff fiber and 30% TENCEL™ Lyocell
What are the dimensions of the comforter?
Twin - 68” x 90”, 35 oz fill
Queen - 92” x 96”, 50 oz fill
King - 110” x 96”, 60 oz fill
How do I care and clean the comforter?
To wash your comforter, first remove it from the duvet cover. We recommend washing it separately from other laundry.
Wash in cold water, delicate cycle. Tumble dry low and remove from dryer promptly, shake to restore fluffiness.
What material are your duvet covers made of?
Our duvet covers are made with a unique blend of 48% TENCEL and 52% cotton, woven together to create a product that is unparalleled in softness and breathability.
What Certifications do MOLECULE Duvet Covers have?
Our covers are OEKO-TEX 100 certified, so you can rest easy. For more information about OEKO-TEX standards, click here.
Are they organic?
Any textile must be treated with chemicals to be cleaned and dyed upon manufacturing. The cotton may be grown organically, but by the time they reach you, they must be treated in one way or another. However, our duvet covers are sustainable and the factory processes are all OEKO-TEX 100 Certified.
Do MOLECULE duvet covers shrink?
You can expect very little shrinking - approximately 1-2% - this is because we want the cover to still fit perfectly after the first wash. From there, your duvet cover should fit perfectly after every wash.
How do I care for my duvet cover?
To prolong the life of your duvet cover, Molecule recommends washing separately from other laundry. Gentle cycle in cold water, and tumble dry on low-heat setting. Do not over-dry. Remove from dryer, smooth, and fold. TENCEL™ helps keep the cover wrinkle-free.
Will your duvet cover only work on a MOLECULE Comforter?
While the cover goes perfectly with our comforter, they are made to create a favorable environment for deep sleep using any comforter.
What finishes are used on your duvet covers?
Duvet covers need a standard finish in order to bring you that perfect, soft feel. Covers that are not treated are unsanitary and rough. We use the lightest amount of finish on our covers to provide you the perfect, clean duvet cover. All duvet covers, sheets, or textile processing have chemicals on them. All chemicals & dyes used for our sheets and duvet covers meet the OEKO-TEX standards for being safe and earth friendly. These chemicals are used to sanitize our textiles and make them soft to the touch, as this is an industry standard. Rest assured, your duvet cover is perfect for those with sensitive skin or allergies.
Where are your duvet covers made?
Our covers are made in Bahrain using the finest cotton and TENCEL™.
Click here to read more about TENCEL™
What are the dimensions of your duvet covers?
Twin - 68” x 90”
Full/Queen - 92” x 96”
King - 110” x 96
Should I wash my duvet cover when it arrives?
Our covers are clean before shipping them, but as with any new textile, we recommend washing before use.
Can I iron my duvet cover?
The cover is wrinkle-resistant and typically do not require ironing. However, you may iron the it if you wish. There will be no adverse effects to the duvet cover.
What are your pillowcases made of?
Our pillowcases are made with a unique blend of 48% TENCEL and 52% cotton, woven together to create a sheet that is unparalleled in softness and breathability.We use the lightest amount of finish on our sheets to provide you the perfect, clean bed sheets. In truth, all sheets or textile processing has chemicals on them. All chemicals & dyes used for our sheets meet the OEKO-TEX standards for being safe and earth friendly. These chemicals are used to sanitize our sheets and make them soft to the touch, as this is an industry standard.
How do I care for my pillowcases?
To prolong the life of your pillowcase, Molecule recommends washing separately from other laundry. Gentle cycle in cold water, and tumble dry on low-heat setting. Do not over-dry. Remove from dryer, smooth, and fold. TENCEL™ helps keep the cover wrinkle-free.
What’s your return policy?
You may request a return of your Pillowcases (“Sleep Accessories”) within 30 nights of delivery date. Only one order of Sleep Accessories is eligible for return per customer, household, order and/or delivery address. You will be refunded for the cost of the Sleep Accessories (less any discounts). Please email us at support@onmolecule.com to initiate a return. Please note that for financed purchases, any interest paid is not refunded. Please allow three business days from receiving by our warehouse to process returns. No returns will be accepted without prior authorization. Items returned without prior written authorization will not be sent back to the customer.
How many shams are included per set?
Each set includes two shams.
What are the sizes of your shams?
What material are your shams made of?
Our shams are made with a unique blend of 48% TENCEL and 52% cotton, woven together to create a product that is unparalleled in softness and breathability.
What Certifications do MOLECULE Shams have?
Our shams are OEKO-TEX 100 certified, so you can rest easy. For more information about OEKO-TEX standards, click here.
Any textile must be treated with chemicals to be cleaned and dyed upon manufacturing. The cotton may be grown organically, but by the time they reach you, they must be treated in one way or another. However, our shams are sustainable and the factory processes are all OEKO-TEX 100 Certified.
Do Molecule shams shrink?
You can expect very little shrinking - approximately 1-2% - this is because we want the sham to still fit perfectly after the first wash. From there, your shams should fit perfectly after every wash.
How do I care for my shams?
To prolong the life of your sham, Molecule recommends washing separately from other laundry. Gentle cycle in cold water, and tumble dry on low-heat setting. Do not over-dry. Remove from dryer, smooth, and fold. TENCEL™ helps keep the sham wrinkle-free.
What finishes are used on your shams?
Any textile needs a standard finish in order to bring you that perfect, soft feel. Shams that are not treated are unsanitary and rough. We use the lightest amount of finish on our covers to provide you the perfect, clean duvet cover. All duvet covers, sheets, or textile processing have chemicals on them. All chemicals & dyes used for our sheets and duvet covers meet the OEKO-TEX standards for being safe and earth friendly. These chemicals are used to sanitize our textiles and make them soft to the touch, as this is an industry standard. Rest assured, your duvet cover is perfect for those with sensitive skin or allergies.
Where are your shams made?
Our shams are made in Bahrain using the finest cotton and TENCEL™.
The MOLECULE Difference
No matter what age, size, shape, or kind of pet you have - we're here to support them and you! Whether it's from hard days chasing balls, going for runs, or just laying on the couch, the life of a pet can be tiring. We designed a bed that offers the most stylish and restorative rest available.
The MOLECULE Pet Bed is Air-Engineered™ using advanced materials to help your best friend stay cool - optimizing their recovery while they sleep, so they're ready for peak performance when they wake.
The MOLECULE Pet Bed
Advanced Cover
Our advanced cover is water resistant but woven to be air permeable, keeping your pet comfortably cool. Easily removable and washable, our pet bed cover will leave your pet feeling fresh and recovered.
What are the dimensions of the Pet Beds?
All Season Compatible
Our temperature regulating foam is the difference needed for deeper sleep. Our pet bed features specially cut foam to increase airflow and support. The bed cushion is also flippable to accommodate different seasons or pet preferences - a cozy side to keep them warm and a cool, breathable side to keep them cool. Your pet will experience our proprietary Air-Engineered™ temperature regulating comfort no matter what the season.
Care Instructions
We guarantee that you and your furry friend will love your MOLECULE Pet Bed. If you or your pet isn't absolutely satisfied, return it within 30 days for a full refund.
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support@onmolecule.com
+1 833-365-REST (+1 833-365-7378)
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